How to choose commercial toilet fittings
Commercial toilet fittings cost from about £100 to £870 ex VAT. Start from the pan, cistern or valve you already have: most of these commercial toilet parts are made for named models, so the fit decides the choice.
Start with the pan or cistern
A flush plate suits the cisterns named on its maker's sheet, and a bracket or spacer box suits the pans named on its own. The cisterns the plates fit are in concealed cisterns and frames. Send us the pan, cistern or valve code and we will check it.
Push button or infrared flushing
A pressed plate needs no power. Manual plates have one button, or two for a two level or start and stop flush, on the KWC DVS sheets; the pneumatic plate sends the press to the cistern as air and takes under 20 N, on the Dolphin sheet. For sensor flushing in an existing cistern, the valve kits in flush valves replace the syphon.
An infrared plate needs no touch but must be hardwired into a 240 V circuit; there is no battery version, and it works only with an electronic cistern from the same maker.
Fixing wall hung and accessible pans
Wall hung pan brackets are a mild steel pair bolted to the floor, made for the maker's high security wall hung pan in white or blue, on the KWC DVS sheets; ask us about the grey. The pans these parts fit are in anti vandal toilets and disabled toilets.
The accessible spacer box is a GRP box set against the wall behind an accessible height back to wall pan, with the pan against it; ask us for its size. The box needs M12 studding, bought separately as the pan's own does not suit, running through the box into the duct.
Commercial toilet seats
A commercial toilet seat is made for a particular pan range, so a seat for one range may not fit another. Many stainless steel toilets come without a seat, with a seat and lid or seat pads as options; the WC sets include one. Send us the pan's make and model and we will match a seat.
Washroom controls and water isolation
A washroom control box runs up to two adjacent ensuites from outside, between the rooms. It switches ten outlets and two toilet flush valves, from 12 V sensors or tactile switches, and needs a 230 V fused spur, not supplied, with a 3 amp fuse; it is rated IP 56. Ask us for its sensors, valves and programmer.
A water isolation system shuts off one 6 V latching valve by push button, with a key switch to cut its power; fit one per power supply or battery pack. It is listed for programmable sensors and no touch taps on the KWC DVS sheets, so ask us before pairing it with a toilet valve.
What changes the price
A manual plate is the cheapest part, at about £100 ex VAT, and an infrared plate in ceramic the dearest at about £870. A RAL colour on the pneumatic plate has a minimum order of 16 and cannot be returned; ask us for its lead time.
Compare the types
The rows are the types of fitting sold here, each with what works it, what it fits or runs, the power it needs and its size or weight; the sensor flush kits have their own page and no row.
Commercial toilet fittings compared, from the makers' data sheets and our prices
| Type | Works by | Fits or runs | Power | Size (mm) or weight | Price from (ex VAT) |
|---|
| Manual and pneumatic flush plates | Manual or pneumatic push | AquaFix and Dolphin cisterns | None | 207 to 220 wide | About £100 |
| Infrared flush plate | Infrared sensor | Dolphin electronic cisterns | 240 V, hardwired | 215 x 145 | About £670 |
| Mini infrared flush plate | Infrared sensor | Dolphin electronic cisterns | 240 V, hardwired | 80 x 80 | About £580 |
| Wall hung pan brackets | Mild steel pair, M12 bolts | VR01-017 and VR01-036 pans | None | 200 x 80 x 800 | About £510 |
| Accessible spacer box | GRP box against the wall | Accessible back to wall pans | None | 13.95 kg | £350 |
| Washroom control box | Switches 10 outlets, 2 valves | Two adjacent ensuites | 230 V, 3 amp spur | 1.55 kg | £370 |
| Water isolation system | Push button, key switch | One 6 V latching valve | Mains recommended | 0.5 kg | About £200 |
Regulations and standards
Two rules apply to these parts: the Water Regulations, which govern the quality of any water fitting and the volume of a flush, and Approved Document M, which sets where the flush control goes in an accessible toilet.
In England and Wales, regulation 4 of the Water Supply (Water Fittings) Regulations 1999 requires every water fitting to be of an appropriate quality and standard and suitable for its use. Under paragraph 25 of its Schedule 2, a single flush may use no more than 6 litres, and a dual flush's short flush no more than two thirds of the long one.
The makers print no approval on the flush plate, bracket, spacer box or control sheets, so none is claimed here; the WRAS listing for the sensor flush kits is on the flush valves page.
For buildings other than dwellings in England, Approved Document M Volume 2 asks for the flushing mechanism of a toilet used by wheelchair users to sit on the open, or transfer, side of the space, whatever the handing (paragraph 5.10 r), so the flush plate or switch goes there. It also asks for pans that meet the BS EN 997:2012 key dimensions, so a variable height seat riser fits (5.10 q): whether a riser fits depends on the pan, not the seat.
Where they are used
Secure units need staff control of the water from outside the room, accessible toilets need the pan and flush at the right height and side, and offices need a flush nobody has to touch.
Secure units
A washroom control box lets staff control a secure ensuite's water from outside. Its lock out, which stops an outlet after repeated use, and its purge, which runs an outlet left unused, are off when supplied: switched on at the box and set by handheld programmer. A key switch, ordered separately, cancels, disables or resets these settings and isolates the water; cell fittings are in prison toilets.
Accessible toilets
Where an accessible toilet needs the pan at Doc M height, the wall hung pan brackets have slots for fixing it there, and the spacer box sits between the wall and a back to wall pan, with M12 studding running through it into the duct. The flush plate or switch goes on the transfer side, and the pans are in disabled toilets.
Offices and public washrooms
Where users should not touch the flush, an infrared plate flushes by itself as each user moves away, and a red LED shows it has flushed. A cleaning mode stops it flushing while the plate is cleaned. A wall hung WC set with an electronic sensor flush is the same idea with the pan included: see commercial wall hung toilets.
Frequently asked questions
What are commercial toilet fittings?
Commercial toilet fittings are the parts that fit to a toilet pan or cistern to flush it, fix it and control its water: push button, pneumatic and infrared flush plates, brackets for wall hung pans, an accessible spacer box, a washroom control box and a water isolation system. Sensor flush kits for the cistern itself have their own page: see flush valves. For a seat, ask us.
What are the different commercial toilet fittings called?
The main parts of a toilet are the pan, the cistern with the flush valve or syphon inside it, the plate, button or sensor that starts the flush, the seat, and the fixings that hold the pan, such as brackets, studding or a frame. Where there is no cistern, a valve fed from the supply gives the flush instead. Cisterns and their frames are on our concealed cisterns and frames page.
What size are commercial toilet fittings?
Flush plates are 207 to 220 mm wide by 145 to 150 mm high, plus an 80 x 80 mm mini plate set in a 33 mm recess, too small to reach the cistern through, so it needs its own access panel. Pan brackets are 800 mm high, 200 mm deep and 80 mm wide. Ask us for the spacer box's size before setting out.
Are all commercial toilet seats the same size?
No. Commercial toilet seats are made for particular pan ranges and differ in length and width: the seats for stainless steel pans run 433 to 450 mm long and 360 to 370 mm wide on the Delabie sheets, and a seat made for one pan range may not fit another. Send us the make and model of your pan and we will match the seat.
How much do commercial toilet fittings cost?
Our commercial toilet fittings cost from about £100 to £870 ex VAT, or about £120 to £1,040 with VAT at 20%, which is added at checkout. A manual flush plate is the cheapest part and an infrared plate in ceramic the dearest; brackets, the spacer box and the control box sit between, at about £350 to £510. Delivery is free to England, Scotland and Wales and takes 1 to 3 working days. We also price match: see our price match guarantee.
